Terms and Conditions

Pricing

All prices are in Australian dollars (AUD) and include Australian GST of 10%. Delivery charges are not included in the prices quoted. We accept payment by Visa, Mastercard, and Paypal. 

Returns

In case you change your mind, we will be happy to provide a refund upon receiving items that are unopened, sealed and unused within 30 days of purchase. (return postage not included).

We do not accept returns on skincare, haircare, body wash & dental products

Refunds will only be made using the original payment method.

Simply contact orders@babyskin.com.au and let us know your order number as well as the reason of the return.

Damaged in transit

In the event that you receive a product that appears to have been damaged in transit, you should notify us immediately and we will provide you with a store credit or replacement item.

Incorrectly shipped / missing product

In the event that you receive an incorrect/missing product, you should notify us immediately and we will provide a pre-paid return label for the incorrect item and a replacement item will be sent within 2-4 business days.